Bill & pay experiences on Verizon.com , One Source System, Decision Support System,  

Like all brands, the Verizon brand has changed and evolved several times. From a designer’s perspective, this is exhilarating. It allows the designer in me to evolve as the industry evolves. Working on projects which are the outside face of your company is satisfying at a different level.

During these years I have seen a big change at Verizon on the usability front too. Verizon was always very customer focused. But in the past few years, there is a big shift – from usability being extremely important, the teams are almost anal about it.  The time and energy spent on ensuring that Verizon products are above par is amazing.

Work done in the past few years

DESIGN AND USER EXPERIENCE
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ONE-TIME BILL PAY USER EXPERIENCE
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DESIGN OF MY SERVICES WIDGET
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DESIGN OF ASSETS FOR MARKET PLACE
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PAYMENT HISTORY USER EXPERIENCE
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USER EXPERIENCE
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PERSONALIZED BILL VIDEO USER EXPERIENCE
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DESIGN OF EMAIL LAYOUT
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DESIGN AND USER EXPERIENCE
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The work showcased in this category is the copyright property of the companies I have been employed with. The only reason I am able to put it up on a public forum is because it has gone into production.